The Inter-Company Telepresence and Video Conferencing Exchange Review is the industry's first comprehensive review of leading exchange service providers. The Exchange Review includes the discussion and analysis of over 30 service features and capabilities. We uniquely compare these features for...
The Exchange Review is a product of the collaboration between Brockmann & Company and the Human Productivity Lab. It is the industry's first in-depth review of inter-company telepresence and video conferencing exchanges. A company-wide internal-use-only subscription can be purchased for $1,750. ...
The Next Thing in Telepresence and Video Conferencing Independent research firm and consultancy, Human Productivity Lab and Brockmann & Company, the customer insight firm, have published the industry's first comprehensive handbook on inter-company telepresence and video conferencing. "Th...
The acquisition of TANDBERG by Cisco, announced October 1, 2009 is not one of the typical deals that made Cisco what it is today since they plan to acquire a large, existing business complete with its own channels that would complement the Cisco direct sales organization currently responsible fo...
October is usually a big month for Cisco's TelePresence business unit. It was three years ago that the company introduced its new product. I recall that it was a real shocker to the communications industry in that this was a home-grown capability, a new product aiming at new customers, something...
Brockmann and Company researches the business user experience. We write about what IT decision makers are planning and doing. We write about the business impact of communications technologies.
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Average 'Most valuable email' is $11.89 million. The Problem with Email, Comments
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The Inter-Company Telepresence and Video Conferencing Exchange Review is the industry's first comprehensive review of leading exchange service providers. The Exchange Review includes the discussion...
The Exchange Review is a product of the collaboration between Brockmann & Company and the Human Productivity Lab. It is the industry's first in-depth review of inter-company telepresence and video conferencing...
The Next Thing in Telepresence and Video Conferencing Independent research firm and consultancy, Human Productivity Lab and Brockmann & Company, the customer insight firm, have published the...
The acquisition of TANDBERG by Cisco, announced October 1, 2009 is not one of the typical deals that made Cisco what it is today since they plan to acquire a large, existing business complete with...
October is usually a big month for Cisco's TelePresence business unit. It was three years ago that the company introduced its new product. I recall that it was a real shocker to the communications...
David Coursey, of PC World argued quite eloquently that Google should take its billion dollar network operations experiment to one of the most miserable cities in America, not one of the happiest. Citing...
A particularly important business-to-business communication of interest to Brockmann & Company is the so-called ‘first contact’. Like the Paramount Pictures film of the same name, the first time a...
In our report, The Spam Index, users specified their anti-spam technology choices. Our results showed that significantly lower spam and significantly less time spent dealing with spam came to those users...
Top Performers have superior email management practices and specifically superior spam management practices. In our report, The Problem with Email, Top Performers have: 4 x higher customer satisfaction...
According to the Brockmann Methodology, which frames a large amount of our research, Top Performers are the 15.9% (1 standard deviation) at the top of the index that rank ordered the results of the research...
The quality of network service is increasingly a big concern for many users and for many applications. That's because more and more people are being exposed to real-time applications running over IP. Sure,...
I have written about how various folks are attempting to use Twitter for business in our January 2009 report, Twitter in Business and in general, it's not particularly successful. I've experimented with...
This morning's edition of the Wall Street Journal (subscription required) published the story, Non-Campus Recruiting, by Diana Middleton which discussed how corporate recruiters were avoiding travel and...
ADTRAN, the $500 million Huntsville Alabama manufacturer of over 1,700 products, acquired in September 2009 the Ottawa Canada Microsoft-focused unified communications company, ObjectWorld. More recently,...
Video MSPs and carriers offering telepresence and video managed services have a substantial conflict to address. For a couple of reasons, they define their world in a much smaller dimension than enterprise...
To quote the headline in today's Wall Street Journal, (subscription may be required), With Fistfuls of Cash, Firms on the Hunt, it seems that we really are near the end of the recession, since this is...
I did correctly predict that Cisco would reach deeper into its pocketbook and pull out more money to pay for TANDBERG, which they most certainly did. It is a huge embarrassment for Cisco to have gotten...
HP announced Nov 11, 2009 that 3Com and HP had signed a definitive agreement for HP to acquire 3Com for $2.7 billion in cash. The deal is expected to close in first half of 2010. Ever since Cisco's foray...
As consolidation gains momentum in the enterprise communications industry, Logitech, the web camera PC peripherals company, and operator of PC video service SightSpeed, announced that they've acquired...
On October 1, 2009 Cisco announced a $3 billion bid to acquire TANDBERG, the leading vendor of telepresence and video conferencing equipment. The offer is only an 11% premium over the publicly traded stock...
What is the mood of the Brockmann visitor? How are the shades of grey in our economy represented by their sentiment? Compared to our first quarter ad hoc survey, When do you expect the recovery to begin?...
Desktop video conferencing with somebody is very easy when you have 483 million friends around the world to connect to.
It is interesting that half of the users' mobile phones are more than 18 months old, despite the typical mobile operator contract of 12 months to get a subsidized phone. Despite Apple having shipped 7.4...
Of course you would. We are used to paying extra for a more comfortable car, a larger home, a faster computer, a first class seat on an airplane and so on. This survey result merely reaffirms the obvious...
Visitors to Brockmann.com are quite pessimistic about the global economic recession that some report has been underway since early 2007. A third of visitors completing the one-click survey chose...
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